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Empowering Non-Profit Leaders


3 Million

webpage views on roles

As Toronto’s most visited volunteer portal, non-profits rely on our recruitment support as a critical part of the volunteer management cycle. In 2019-2020, thousands of roles were posted on earning millions of webpage views.



training participants

Our resource development team is constantly evolving our knowledge mobilization interventions to help non-profits engage diverse volunteers in more meaningful ways. We've learned that the most effective way to forge positive change in volunteer programs is through in-person training sessions, like bootcamps.



non-profit subscribers

We have established relationships with non-profits and grassroots groups in every sub-sector in Toronto. Our subscribers access targeted recruitment support, learning opportunities, research insights, volunteer recognition, and other benefits that enable meaningful volunteerism.

Mobile Button for Community Profile: Sylvia
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I think sometimes you feel alone in the role, but having a network of other people who manage volunteers means you can express stories, you can ask how people are doing things differently that maybe you can incorporate into your program. Someone always has a great idea, like a training video, or screening sheets, that can be shared.

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Community Profile Button: Sylvia

— Syliva Bergmann, Volunteer Coordinator

TransCar Community Support Services logo
Game Changers
Game Changers Conference logo

In partnership with the Toronto Association of Volunteer Administrators, we co-hosted a sold-out conference in February 2020 to boost the problem solving, strategic thinking, and relationship building skills between Toronto’s volunteer engagers. The theme, “Game Changers” drew a crowd of 67 professionals, hosted in a donated space by one of our research partners, the University of Toronto Scarborough.

In our first session for the day, we challenged volunteer managers to reflect on how they could make land acknowledgements more meaningful. Lindy Kinoshameg, member of the Wiikwemkoong First Nation, facilitated the session virtually.

Community Profile: Lindy

In another session, attendees received a free copy of Volunteer Toronto’s new volunteer training resource, EngageME, to find the right “training equation” for their programs using the informational and activity-based cards.

EngageME Cards: A resource for volunteer managers
EngageME Cards: A resource for volunteer managers
EngageME Cards: A resource for volunteer managers

Turn on the volume to listen to Game Changers keynote speaker, Rosita Hall, entrepreneur, speaker, coach and Canadian best-selling author, motivate attendees to walk unapologetically into their authentic truth each day.


Every incorporated non-profit in Toronto must have a board of directors. Our Becoming a Board Member program prepares diverse individuals to apply for skilled volunteer positions that align with their passions. Nearly 1,000 individuals attended sessions in 2019, many of whom went on to apply for leadership roles with non-profits through

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Very complete walk-through of the steps to research, apply, and succeed in a board member role for
the non-profit sector.

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The information was presented in a way that was understandable and approachable. The content flowed very well.

— Becoming a Board Member feedback from sessions in 2019

Last year we revamped our Board Training 101 sessions and ran a pilot program over the Summer of 2019. Feedback from the pilot will be applied to new digital programming for board members in the 2020-2021 fiscal year.

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